How did you get started in your role?
I have always been a problem solver and loved designing, but it took me some time to discover UX. Before that, I did a lot of things unrelated to design, but once I found UX, I never looked back. Now, I am close to earning a Master's degree in Informatics with a specialization in UX, along with two years of work experience running my own UX consulting firm.
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What are the responsibilities of your role?
As a UX and service designer, I take on multiple roles. Primarily, I am responsible for user engagement, conducting research, and contributing to product development. My main interest lies in research, I truly enjoy diving deep to understand how users interact with a product and uncovering insights that drive better design decisions.




